---
title: "Privacy Policy | Guidami"
description: "Welcome to our Privacy Policy. Privacy and data protection are core principles in the design of our platform."
url: https://guidami.io/privacy-policy
language: en
---

Legal

# Privacy Policy

Last Updated: March 2026

Welcome to our Privacy Policy. Privacy and data protection are core principles in the design of our platform.

If you have questions about this policy, contact us at [support@guidami.io](mailto:support@guidami.io).

## What This Policy Covers

This policy explains how data is collected and processed across our services, including software, code, accessibility widget, scanning tools, API services, AI-powered features, and related services.

It covers both website owners using the platform and end users visiting websites where our services are integrated.

## Privacy by Design

We follow a Privacy by Design approach.

- We do not collect unnecessary data.
- Personal data collection is kept to a minimum.
- User data is not sold for commercial purposes.
- Data security is built into our system architecture.

We also aim to operate in alignment with GDPR, CCPA, and similar data protection frameworks where applicable.

## 1\. Information We Collect

We may process:

- Personal Information
- Anonymous Information

## 1.1 End Users

We do not collect personal data from visitors using the accessibility widget. The widget does not send identifiers such as name, email, IP address, or phone number to our systems.

## 1.2 Website Owners

We may collect limited information such as name, surname, email, company name, account details, and billing details.

This data is used only for account management, service delivery, support, and billing.

## 1.3 Anonymous Data

We may collect anonymous operational data such as widget load counts, feature usage, settings preferences, scan results, error logs, and performance metrics.

Widget settings such as language, color, size, position, icon type, and UI preferences may be stored without being linked to personal identity.

## 2\. How We Collect Information

Data may be collected during registration, platform usage, and payment transactions.

Payment card details are processed by third-party payment providers. We do not store full card numbers in our systems.

## 3\. How We Use Information

We use data for account operations, customer support, service improvement, product analytics, and update communications when consent is provided.

## 4\. Sharing of Information

We do not share user data except when necessary for:

- Payment processing
- Essential service providers (cloud, scanning, analytics)
- Legal obligations (court orders, regulator requests, fraud investigations)

## 5\. AI Features

Some services use AI, including Image Captioning, automated accessibility suggestions, and Fix Management suggestions.

Users must avoid uploading personal or sensitive third-party data.

Certain processed content may be stored for a limited time to improve service quality.

## 6\. Third-Party Software

We may use third-party infrastructure, analytics, and payment services. These providers have their own privacy policies.

## 7\. Data Security

We apply technical and organizational safeguards, including SSL encryption, access controls, firewall protections, logging, and security reviews.

No internet transmission can be guaranteed as 100% secure.

## 8\. User Rights

Depending on applicable law, users may request access, correction, deletion, objection, and portability.

## 9\. Cookies and Tracking

Our website may use cookies and analytics/performance tools. Cookie preferences can be managed through browser settings.

## 10\. International Transfers

As a global service, data may be processed on servers in different countries. Transfers are performed in line with applicable regulations.

## 11\. Policy Updates

This policy may be updated from time to time. Updated versions take effect on publication.

## 12\. Contact

For questions about this policy:

Email: [support@guidami.io](mailto:support@guidami.io)